Join Matt and Chris as they peel back the layers of the ubiquitous tipping phenomenon, from where tipping got its start to where it stands today. Plus, discover how incentives shape our tipping behavior and unlock the secrets of why we tip (or don't tip) in this captivating exploration of the psychology of gratuity alongside hospitality industry veteran Schae Beaudoin and VP of Finance & Strategy at Astra Finance, Gary Ludorf.